We pride ourselves in providing personalised care and attention to assist you in selecting the instrument best suited to your budget and playing style. Our range of musical instruments includes violins and cellos, violas and guitars, double basses and accessories. We also provide a range of instrument cases and sheet music, strings and bows.
We offer a stunning variety of fine stringed instruments and accessories at prices unmatched in New Zealand. You will receive honest, impartial advice when purchasing or renting an instrument from us.
If you are a Wellington string player, inquire about joining The Virtuoso String Orchestra - a training orchestra for students of all ages.
Visit our showroom today or use our website for secure, hassle free online ordering.
16th September 2014 Poor service, slow, unclear and unacceptable costumer communication.
I ordered two Larsen cello strings from Virtuoso Strings. One of the strings was labeled wrong which was a manufacture mistake. I ended up with two A strings. Instead of getting a replacement right away while I'm sending the wrong string back I ended up in endless discussions. The communication was very confusing and complicated for me. I didn't get answers on time and at the end no answers at all. I got told they're receiving a lot of fraudulent emails, which made me feel like I've done something wrong. Once they received the wrong string it took another 2 weeks until I finally got the one I ordered. I did not get any apologies, they lied on the phone to us and decided just to hang up at some point.
It's impossible to treat costumers like that and I do not recommend them at all.