We are New Zealand's leading supplier, installer and repairer of Firenzo and Metro fireplaces as well as supplying spare parts and flue parts, air transfer systems, fire screens, grates and more.
Dr Flue has been providing heating solutions to the North Shore since 1988. Over the last 20+ years we have developed a reputation for providing pragmatic heating solutions that deliver value to our customers and seek to minimise the impact they have on the environment. As well as supplying modern heating systems we also provide a full aftermarket service ensuring you will be able to enjoy the use of your fire for years to come.
Visit our website to learn more about our products and services, or call now to speak to a member of our friendly team.
15th May 2017 Dr Flue gave me a day that they could fix my fireplace. By the end of that day nobody had turned up or even bothered to call me. I rang them and was told that they would call me on the Monday. I again heard nothing from them so I rang and was told they wouldn't know be able to even reschedule me until Wednesday. I had already wait a week!! Communication is ALL it takes and I will certainly will never deal with them again
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4th May 2013 Had arranged a visit/fireplace installation. Poor communication from Dr Flue resulted in delays and me going elsewhere. 2 weeks wasted. 4 Seasons in Glenfield sent someone around same day. If people are too busy/cant make it they need to communicate that to the customer, not just leave them waiting.