16th September 2010 I have been to Nova five times in the past year and every experience is a good one! Having food allergies it is often hard to find anything on the menu to eat, but at Nova I can try different things each time I go. The staff are always very cheery and helpful. The calamari is a must have!
13th October 2011 We went to Nova cafe for afternoon tea on Anzac Day and had the worst service ever. The staff didn't bring out any water and menu. we waited for 10 minutes then had to call one of the waitress to get water and menu! yet they had four waitresses working, it didn't seem to be enough. We ordered the coffee, then checked the dessert menu. After 5-10 minutes, another waitress came to us and when we told her we didn't want dessert, she took away the menu without a smile or a word!!how rude! Afterall, the coffee was ok, not great.
We knew it was a busy afternoon but still no excuse for having such bad customer service. And the waitresses were NOT friendly at all! We had been there a few years ago. It was the second time we had been, and we are sure that we would not go again and would not recommend this cafe to any of our friends.
It is really the WORST cafe in Dunedin!
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liuma802
16th October 2010 Just about everything tastes amazing. My favourite 3 course meal is a soup of the day, their chicken burger and chocolate cone dessert. Prices are reasonable for a place of that quality. Really good for birthdays and similar functions.
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tuckiefried
16th September 2010 I have been to Nova five times in the past year and every experience is a good one! Having food allergies it is often hard to find anything on the menu to eat, but at Nova I can try different things each time I go. The staff are always very cheery and helpful. The calamari is a must have!
I have been to Nova five times in the past year and every experience is a good one! Having food allergies it is often hard to find anything on the menu to eat, but at Nova I can try different things each time I go. The staff are always very cheery and helpful. The calamari is a must have!