Lone Star Cafe & Bar Waitakere
3 Totara Avenue, New Lynn, Waitakere City, Auckland
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Although I ate at Lone Star when it first opened and enjoyed my meal, I now have to add my review to (I'm afraid) a growing list of dissatisfied customers. I wanted to hold my 65th birthday party at Lone Sta on 30th January - I'm a member there and they'd sent me a birthday voucher. I filled in the form online for 8 persons, about 12 days before the event. Time passed and they did not contact me and by this time the guest list had run to 14. I left a message on their answerphone. . I'm writing this on 27th January and there has been absolutely no response from Lone Star at all. Obviously they can do without my business. When I sent out e-mails to the guests telling them that I had booked elsewhere, no less than 5 people of the 14 wrote back to say 'thank goodness, that place has no idea of good service.' Unfortunately I have to agree. I can't even give them a lone star in the above review, this is no way to run a business.