25th January 2011 Dreadful service received. Lino wasnt cut straight and and you could see the floor boards. Advised of the problem and was told they would fix with silicon. Then they never got back to me about it. When I contacted them about it again 3 months later I was told that I was too fn fussy and they wished they had never done the job for me and to rip my bill up and hung up on! Hey hang on - I just want it fixed. Will silicon really last the same length of time lino does?? So now yeah apparantly I dont have the bill but I do have to buy new lino to have this redone. Customers should get treated exactly the same regardless of how small or large the job is and the job should be done exactly the same regardless of if its a new house or a house being renovated.
Dreadful service received. Lino wasnt cut straight and and you could see the floor boards. Advised of the problem and was told they would fix with silicon. Then they never got back to me about it. When I contacted them about it again 3 months later I was told that I was too fn fussy and they wished they had never done the job for me and to rip my bill up and hung up on! Hey hang on - I just want it fixed. Will silicon really last the same length of time lino does?? So now yeah apparantly I dont have the bill but I do have to buy new lino to have this redone. Customers should get treated exactly the same regardless of how small or large the job is and the job should be done exactly the same regardless of if its a new house or a house being renovated.